The Client

Our client has been a leading provider of quality senior living and care in California, since 1915. They provide housing, skilled nursing, and assisted living services and are a non-profit organization.

The Challenge

They were looking to create a customized benefits program that expands options for employees, reduces administrative inefficiencies, and most importantly, saves the community money.

The Story

As a nonprofit, with more than 250 employees, maintaining current healthcare costs and controlling future cost of benefits for employees and their families was critically important to them. They were already investing a lot of time and money building their benefits program, and wanted to give employees access to even more benefits, but they still needed to reduce their bottom line.

In addition, they were bogged down by the day-to-day work of dealing with multiple carriers and COBRA management, and concerned about key Affordable Care Act (ACA) timelines on the horizon. They needed support with plan administration and strategic guidance around compliance.

The Solution and Result

Through Relation’s unique Non-Profit Trust, we were able to save them over $120,000 on their medical immediately, while improving their plan. For their upcoming renewal on 1/1/2015, they received a 5% rate decrease.

Their employees now have access to many different ancillary options including Vision, Life, and Disability plans, that they previously did not have. We also helped implement enhanced worksite products, such as cancer, accident, and critical illness products that can be purchased on a pre-tax basis, thereby reducing the group’s overall tax liability.

Today, with one consolidated bill, user friendly online plan administration tools, and access to HR training and support, their daily tasks are much more streamlined. On a pro-active basis, we routinely provide webinars, stewardship meetings, conference calls, and legislative summaries for their administrative staff to help keep them up to date with ACA compliance issues.

As a result of our continued partnership, they’re able to focus their time on doing what they’re passionate about: serving their residents. With a cost effective, yet robust benefits program, they can also attract and retain quality employees, and apply the money they’ve saved towards other community programs. They are now in a position to discover new opportunities to make their business more successful, today and into the future.